FAQs

What is the maximum number of people allowed in the villa?

The villa comfortably sleeps 8 people in 4 bedrooms, plus a baby in a cot/crib (Please bring your own bedding for the cot)

Are smoking or pets allowed?

For the comfort and safety of all guests smoking is Strictly Prohibited within our home. The Villa is fitted with smoke detectors which are linked to our security company. No pets are allowed.

How far away are the main attractions?

The villa is only 10 minutes from Walt Disney World; Sea World is 15 minutes away and Universal 20 minutes. This is one of the major reasons why Glenbrook is such a sought after holiday location.

Which direction does the pool face?

Our villa has a south facing pool and spa for all day sunshine.

Does the pool back on to other properties/walls etc.?

Unlike some villas which back onto fences, walls or other properties, our villa has unrestricted views over a lake providing not only a pleasant outlook but added privacy.

How do we locate/enter the property?

Directions will be sent to you 2-3 weeks before arrival and keys are picked up on site.

Will we have to bring bed linen/towels etc.?

The villa is fully equipped for all your likely holiday requirements. Bed linen, towels and pool towels are provided. A small initial supply of washing powder/dish washer powder/toilet rolls etc. are provided which you will have to top-up as required.

What entertainment is provided?

In the Family Room there is a 42″ Flat Screen High Definition Cable TV, DVD, Playstation 2 with games, a full Stereo/Hi-fi and a separate iPod docking station. Each Master Bedroom has a 22″ Flat Screen High Definition Cable TV with built in DVD. Each Twin Bedroom has Cable TV with built in DVD. There are tennis racquets for our more active guests and board games for the less active!

Does the villa have internet access?

Yes we have a broadband connection via a wireless router

Can I fish around the lake?

Yes, But you will have to obtain a permit from the Glenbrook Clubhouse first. We have 2 Rods for our guests use.

Is the Pool and Spa heated?

The pool can be heated (by agreement) for an additional cost as indicated on the booking form. We would recommended pool heating from October through to April. The pool is heated to the maximum temperature allowed under Florida law (85°). There is a Pool Cover which should be used overnight to prevent heat loss.

Where can I hire DVD’s?

From Glenbrook Clubhouse for a small refundable deposit

Is there a Shuttle Bus to the Theme Parks?

No – Sadly this service has been withdrawn by the provider. However, there are many reliable and reasonably priced Taxi Companies in the area

Are there stores near by?

There are many new Shopping Areas just a short drive from the villa. There are two chemists (Walgreens & CVS) within walking distance and 2 Publix Supermarkets within a short drive. The Premium outlet mall is only 15 minutes away and houses many designer label stores (including Nike, Timberland, Adidas, Versace, Armani etc.).

Are there any Restaurants nearby?

There is a wealth of restaurants on Highway 192 including: Longhorn Steakhouse, McDonalds, Chic Filet, Taco Bell, Red Lobster, TGIs, Dennys along with Chinese, Italian etc, many of whom will deliver. Many new Restaurants have opened locally on Highway 27 – Chillies (one of our favourites) is less than 1/2 mile away

Are there any medical services nearby?

Hopefully you will not need this, but for peace of mind there is a walk in medical centre on Highway 27 approx. one mile South of Glenbrook.

What services are provided?

The house is professionally cleaned prior to your arrival and the pool and garden are tended to weekly.

What if your villa is not available or I require additional accommodation?

We have access to similar quality homes within Glenbrook Resort and will happily direct you to the owners.

How do we book?

Completing the on-line booking form is the preferred method but you can also print the form and mail it to us.