Privacy Policy

At Lakeview Villa Florida we respect your privacy, and aim to comply with the latest data protection regulations.

This policy explains how we collect and handle data relating to website visitors.

Please note that this policy may be altered in the future. It was last updated on 24/05/2018.

Who collects the information?

The information is being collected by Lakeview Villa Florida, and the person responsible for handling data is Adrian Winslade, who can be contacted via email at info@lakeviewvillaflorida.com, or by writing to 67, Elmwood Drive, Ewell, Epsom, Surrey, KT17 2NL, United Kingdom. Alternatively, phone: 020 8393 3262.

How do we collect information?

Information can be collected in the following ways:

  • If you contact us via our enquiry form.
  • If you make an online booking.

What information is collected?

For enquiries and/or bookings we will only collect the minimum information required for the purposes of being able to contact you and make an accurate record of the booking and process any payments relating to it.

How is your data used?

When you contact us or make a booking, your data is only used for the corresponding purposes. We will not pass your contact details and other personal data to a third party.

Some data will also be used for internal record keeping (e.g. for the accounts that we are legally obliged to maintain).

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party when we are legally obliged to do so.

Your consent

We will not contact you for marketing purposes by email, phone or text message under any circumstances.

How you can access and update your information

The accuracy of your information is important. If you change your email address, or if you believe any of the other information we hold is inaccurate or out of date, please email us at: info@lakeviewvillaflorida.com, or write to us at: 67, Elmwood Drive, Ewell, Epsom, Surrey, KT17 2NL, United Kingdom. Alternatively, you can telephone 020 8393 3262. We will promptly correct any information found to be incorrect.

You have the right to ask for a copy of the information we hold about you, and this will be sent to you in electronic format free of charge.

Your right to restriction

We only collect information to directly respond to queries, or for legal purposes. We do not use your information for marketing purposes. As such, restriction of information for this site is not relevant.

Your right to be forgotten

Data will only be stored for as long as it is needed. Unnecessary data will be erased.

The security of your information

When details such as your name and email address are submitted via a contact form or email, this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Breach notification

If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours.

Links to other websites

Our website may contain links to other websites of interest. You should note that we do not have any control over those websites, and so cannot be responsible for the protection and privacy of any information which you provide whilst visiting them.

Users under 18 years of age

Any user under 18 years of age must have their parents’/guardians’ consent to use our website. Users without this consent are not allowed to provide us with personal information.

Cookies

A cookie is a small file sent to your computer’s hard drive by a web page that you visit. Cookies allow web applications to recognise your device (not you personally) as you move from one page on the site to another, or if you revisit the site within a certain period of time. If you express a preference on a web page, for instance, that preference can then be recalled in the future. A cookie in no way gives access to other files on your computer or to any other of your device’s functions.

We do not explicitly use cookies on this site; however any videos on this site are hosted by YouTube, which does use cookies. For more information on YouTube cookies, consult the YouTube website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, however, you can usually modify your browser settings to decline or block cookies if you prefer.

Acceptance of these terms

By using our website, you signify your acceptance of the terms of our privacy policy. If you do not agree to the terms of our privacy policy, please do not use our website. Your continued use of our website following the posting of any changes to our privacy policy will mean that you accept those changes.